ATE International

A brand of Continental.

ATE FAQ

You've got a technical question? You will find answers here!

General questions

I have bought an ATE PowerDisc – where do I get a General Operating Permit (GOP) for it?

You will find a comprehensive list of GOPs under "Downloads" on the PowerDisc product page: GOP Download

General questions

I have bought an ATE PowerDisc, and my vehicle is not listed on the (enclosed) GOP. What can I do?

You will find a comprehensive list of GOPs here

If your vehicle is not listed there, you must not install the PowerDisc in your vehicle! If you have any other questions, please contact the ATE hotline, or send us an e-mail: ATE.hotline@continental-corporation.com

General questions

I need an ATE T50 brake booster – where can I buy one?

The T50 and T50/12 brake units are marketed exclusively through Mercedes-Benz or Mercedes-Benz Classic.

General questions

Where can I find dealers or workshops that sell or install ATE products?

You can find dealers and certified partner workshops (ATE BrakeCenters) close to you with our

PartnerFinder

Parts identification

A number is always moulded on cast ATE components. Can you convert this into an ATE item number?

Unfortunately it is not possible to identify a part from the casting numbers. Please contact our sales partner, who can send the ATE component to our specialists for identification. Please note that there is a charge for this service.

PartnerFinder

Parts identification

I have an ATE brand brake booster. There is an ATE number on an adhesive label, but my dealer cannot recognise it. Is the booster still available?

These complete braking unit numbers encode the TMC, the brake fluid container and the brake booster. Please contact one of our sales partners for identification and to answer the question of whether the booster is still available. Give the dealer the whole number, and refer to the "Complete brake boosters" list in our catalogue. Alternatively, you can look for a suitable brake booster using the web catalogue search based on the data from the vehicle documents.

To the PartnerFinder – to search for ATE dealers

To the web catalogue – to search by vehicle model

Parts identification

I've got a stacker truck, tractor or similar commercial vehicle, and I need ATE brand brake parts. Who can I contact?

Unfortunately ATE replacement parts are not offered for commercial vehicles. In this case, please contact the vehicle maker.

Alternatively, you might be able to identify the part you are looking for in the ATE Small Series Catalogue on the basis of the component data, and then get one from our sales partners.

To the PartnerFinder – to search for ATE dealers

ATE Small Series Catalogue HB11

ABS

Do you sell or repair ATE ABS parts and components?

ABS parts (complete assembly, ECU) are only marketed through the vehicle manufacturer.

ABS

Can you examine used ABS parts/components or complete ABS assemblies of the ATE brand?

Unfortunately it is not possible to examine ATE ABS parts via the ATE aftermarket.

ABS

I have bought a used ABS control unit of the ATE brand. However the item code does not agree 100% with the original component from my vehicle. Can I install the control unit all the same?

No, the ATE item code must be absolutely identical! In case of doubt, please contact our hotline, or a sales partner close to you:

To the PartnerFinder – to search for ATE Dealers

Brake fluid

The vehicle manufacturer has specified brake fluid to DOT 3 for my vehicle. Can I also put brake fluid to DOT 4 in?

No, the vehicle manufacturer's specifications must be observed! ATE recommends that only fluids to the DOT class recommended by the vehicle maker are used.

Brake fluid

I would like to put silicone brake fluid in my car. Is there a silicone brake fluid from ATE?

ATE does not supply a silicone brake fluid. Please take note of and follow the specifications of the vehicle manufacturer! ATE recommends that only fluids to the DOT class recommended by the vehicle maker are used.

Repair

Is it possible to repair parts from ATE Hydraulic, and who must I contact about that?

It is a condition for repair that the ATE component can no longer be supplied through the normal sales channels. If that is the case, it can be sent in to ATE through one of our sales partners. We will then check whether it is possible to carry out repair, and may quote you a price.

To the PartnerFinder – to search for ATE dealers

Prices

How do I find out the prices of ATE products?

Our sales partners will be glad to help you!

To the PartnerFinder – to search for ATE Dealers

Catalogue

Who can update or recode an old ATE order number (A xxxxx)?

You can also download older editions of the ATE catalogue under "Catalogues". Our sales partners will be able to tell you whether the spare part you want is still available. You can also order the part there.

Download product catalogue

To the PartnerFinder – to search for ATE Dealers

Catalogue

I need an ATE brake component for a particular vehicle. How can I find out the ATE item code?

Our web catalogue offers a search according to the vehicle model:

To the web catalogue – to search by vehicle model

Availability

How do I find out whether a particular ATE item code is available in the stores, and what are the delivery times?

Our sales partners will be glad to help you!

To the PartnerFinder – to search for ATE dealers

Failed parts

I have bought an ATE product on the internet. Who do I contact about a guarantee claim, or who is responsible for failed parts?

Please only contact the seller/internet dealer. We recommend that ATE products are only obtained from ATE sales partners. They guarantee the best service for anything to do with ATE products, and are skilled, local contacts in the event of failed parts.

Failed parts

Who must I contact about a failed part or guarantee claim for an ATE product?

In this case, please contact the seller or the workshop that sold the ATE product.

Tools

My ATE tool or ATE brake service unit is faulty. Who must I contact?

Please contact the seller from whom you obtained the device. The seller is responsible for failed parts/guarantee claims, and is also able to initiate a repair by ATE.

Products from other members of the Continental Group

I have a question about a product of the VDO brand. Who can give me more help?

Please contact the appropriate VDO contact partner by e-mail. You will find the contact addresses on the

VDO website .

Products from other members of the Continental Group

I have a question about a product of the ContiTech brand. Who can help me?

Please contact the ContiTech hotline at +49(511)938 5178, or send your question by e-mail to: frank.wissbroecker@ptg.contitech.de

Products from other members of the Continental Group

Who can I approach with questions about an ATE product from Industrie-Hydraulik?

This division was transferred some time ago to Dipl.-Ing. Volker Beitz GmbH. If you have questions or want information, please contact:

Dipl.-Ing. Volker Beitz GmbH
Beethovenstr. 1
29664 Walsrode

Phone: +49 5161 / 48583-0
Fax: +49 5161 / 48583-20
E-mail: info@volkerbeitz.de

Pin

Put your brakes in the hands of specialists.

Find a retail partner and certified ATE BrakeCenter near you!

Catalogues

Catalogues

ATE offers various catalogue versions for viewing, downloading and ordering.


ATE Contact

ATE Contact

Any questions about our products & services? You’re welcome to contact us.

Technical Hotline:

+49 1 80 5 / 221 242*
* €0.14/min. from a German landline, max. €0.42/min. from a German mobile network.